Research Director

Our studio is growing and we’re looking for a few amazing people to join our team. Maybe that’s you! We’re seeking a Research Director for our Toronto-based studio.

Every team member at Normative has a clear vision of what the future of the web should be, and the passion to help build it. If you’re interested in creating software products and services that push boundaries and passionate about exploring the overlap between design, culture and technology, we should talk.

Role overview

The primary responsibilities of the Research Director role at Normative are: contributing to the overall vision for the research practice, acting as a leader and mentor for the research team, and ensuring excellence in all aspects of research work produced.

The Research Director is responsible for:

  • Project oversight and leadership on all research work
  • Leadership in research practice development
  • Leadership of all research-specific business development
  • Leadership and management of research team
    • Performance management
    • Deployment of research team capabilities to meet the goals of the business
    • Design, develop, or hire for research team capability needed to deliver on business needs
    • Continuous improvement of the research team

The Research Director has input into:

  • Overall research practice vision
  • Overall practice development and integration
  • Project-specific business development
  • Company practice vision

Why work at Normative

Normative means "as things ought to be" and that’s how we think, work and practice everyday. We seek the overlaps between our core disciplines: research, design and development because it’s those tensions that allow us to push the boundaries of what we can, and ought, to do. Everyone on our team has a growth mindset and gets to work on some of today's most interesting challenges, using the latest approaches and technologies.

There are many other great things about working at Normative including excellent benefits (with fun stuff like massages!), flexible work hours, work-from-home options, extended vacation and more.

Most importantly, we respect each other immensely and are here to work on complex problems together. If this sounds like you, please apply!

How to apply

Our application process is straightforward – simply send an email to with a short introduction so we can learn more about you and why you’re interested in Normative.

Please also include either your resume or a link to your LinkedIn profile, portfolio or GitHub profile.

Applications are reviewed on a daily basis; if you are invited in for an interview, you can expect to hear with us within a week.

We look forward to hearing from you.

We design your future.

Being an innovation leader means having to make difficult decisions every day with imperfect information. You imagine new possibilities, but they are obscured by the complexity of a world that never stops moving.